Terms of service

1.1. By confirming your order and checking the box “I have read and agree to the terms and conditions of www.startupersmoothies.com”, you agree to these Terms and Conditions. This creates a legally binding agreement outlining your rights and obligations as the customer, and our responsibilities as the seller.
1.2. We reserve the right to update or modify these Terms. You will be asked to confirm them each time you place an order.
1.3. Any legally capable natural or legal person may purchase from our shop.

2.1. We collect and process your personal data only as needed to fulfill your order.
2.2. Your data may be shared with third parties when necessary for order fulfillment (e.g., delivery or payment processing).
2.3. You have the right to withdraw your consent to data processing at any time, unless it is required to complete an order.
2.4. We commit to protecting your personal data in compliance with the laws of the Republic of Lithuania.

4.1. You may purchase goods from www.startupersmoothies.com in accordance with these Terms.
4.2. You have the right to withdraw from a purchase by notifying us in writing via email to info@startupersmoothies.com .
4.3. This right applies only if the item is damaged or defective.

6.1. In exceptional cases, we may suspend or stop our online store without prior notice.
6.2. We reserve the right to cancel your order if the product becomes unavailable after purchase.

7.1. We commit to providing access to our online shop and services as described.
7.2. We will deliver your order to the address you provided at checkout.
7.3. If we are unable to fulfill your order, we will refund your payment within 3 business days.
7.4. We respect your privacy and protect your personal information in accordance with applicable laws.

8.Prices and Payment

8.1. All prices are shown in Euros and include VAT. We reserve the right to change prices at any time.
8.2. Payments are made in advance via bank transfer or online banking using the details provided at checkout.

9.Shipping and Delivery

9.1. We aim to deliver your order within the timeframe indicated in the product description.
9.2. Delivery may be delayed due to force majeure or factors beyond our control.
9.3. Please ensure your delivery address is correct.
9.4. You must accept the delivery in person. If someone else accepts the goods at the address you provided, the delivery is considered complete.
9.5. Delivery costs and further details are listed in the “Shipping” section of our website.
9.6. If you cancel your order after shipment, return shipping costs will be deducted from your refund.
9.7. We are not responsible for delivery delays caused by incorrect address details or absence at delivery.

10.Product Quality

10.1. If your item arrives damaged, we will cover return shipping costs.
10.2. All goods are new and stored properly. Minor packaging imperfections due to shipping are not considered defects.
10.3. If you receive a damaged or defective product, contact us immediately at info@startupersmoothies.com.

11.Returns and Refunds

11.1. To return an item, email us at info@startupersmoothies.com with the subject line “Return of goods”, include the VAT invoice number, product name, a photo of the item, and a short description of the issue.
11.2. We cover return shipping only for defective or damaged items.

12.Responsibility

12.1. You are responsible for providing accurate information. We are not liable for issues caused by incorrect or outdated details.
12.2. You are responsible for all actions taken using your account.
12.3. We are not liable for any damages or losses arising from failure to review these Terms, even if access to them was provided.

13.Communication

13.1. All official communication will be sent to the email address you provide during checkout.
13.2. Our contact details are available on our website.

14.Final Provisions

14.1. The laws of the Republic of Lithuania govern these Terms.
14.2. Any disputes should first be resolved by negotiation. If unresolved, they will be settled in accordance with Lithuanian law.